What it is like to work with us

“We had been through two agencies that reported on impressions. Surgemint rebuilt our tracking in the first three weeks and then told us, with a straight face, that a third of our spend was buying clicks we already owned organically. Cutting it lifted revenue. That is the whole relationship in one story.”

Blended CAC down 41% in two quarters

“The replatform was the least stressful launch I have been part of. Zero downtime, redirects mapped properly, and our merchandising team can now build a landing page in an afternoon without filing a ticket.”

Conversion rate +31%, mobile LCP 1.4s

“Healthcare content is a minefield and most agencies either write something legally unusable or something nobody wants to read. Surgemint gave us both a clinical reviewer in the workflow and articles that actually rank. Organic is now our second-largest patient acquisition channel.”

4.2x organic patient enquiries in 11 months

“They shipped our customer portal in eleven weeks with tests, docs and a handover session our engineers did not roll their eyes at. Six months later we have added three features ourselves without calling them. That is what a good handover looks like.”

Portal live in 11 weeks, 78% test coverage

“Law firm marketing is usually a race to the bottom on cost per lead. Surgemint went the other way and built the authority content that gets us the matters worth having. Our average case value from organic is up meaningfully.”

Organic consultations up 186% year on year

“Our social was a graveyard of product shots. They found an angle — repair and longevity — that fits what we actually believe, and the content took off. Two of our best-performing paid creatives started life as organic Reels.”

92k organic followers added in 8 months

“The new site went live and our demo requests went up before we changed a single line of ad copy. Turns out the old one was just slow and confusing. I wish we had rebuilt it a year earlier.”

Demo requests +64% with no change in traffic

“What I appreciate most is that they say no. We asked for TikTok, they explained why our buyer is not there yet, and put the budget into LinkedIn instead. It worked. An agency that turns down work is worth keeping.”

Pipeline from social up 3.1x

“Monthly reporting is a live call where they walk through what worked and what did not, including the tests that failed. No dashboard theatre. I have never had to ask what we are paying for.”

Qualified leads up 118% on flat spend

“We came in with a fixed idea of what we wanted built. Their discovery sprint cut the scope roughly in half and we launched two months earlier than planned. The features we dropped, we still have not needed.”

Manual dispatch admin down 22 hrs/week